FAQ | Top Shelf Breaks

Welcome to Top Shelf Breaks, your go-to hobby shop for sports cards and collectibles. Explore our wide range of products, including a variety of Pokemon cards and collectibles. If you have any questions, take a look below for some of the most frequently asked questions. If you can't find what you're looking for, feel free to reach out to us.

Questions? We're here to help.

What are your shipping options?

We offer standard shipping and expedited shipping options for all orders. Standard shipping typically takes 3-5 business days, while expedited shipping delivers within 1-2 business days. Additionally, we provide tracking information for all shipments to ensure you can monitor the status of your order.
What is your return policy?

Our return policy allows for returns within 30 days of purchase. Items must be in their original condition with tags attached. Refunds are issued to the original payment method used for the purchase. Please contact our customer service team for assistance with returns.
Where can I find product details on your website?

You can find detailed product information on each product's individual page. This includes specifications, images, pricing, and any available variations. If you require further details or have specific questions about a product, feel free to reach out to our customer service team for assistance.
What are your customer service hours?

Our customer service team is available to assist you during our regular business hours, which are Monday to Friday from 9:00 AM to 5:00 PM. If you have any inquiries outside of these hours, feel free to leave us a message, and we'll get back to you as soon as possible.